Recently, our company noticed that certain individuals have been circulating false claims on social media platforms such as Threads, alleging that "the repair cost for a single handpiece of the ONDA PRO microwave device is as high as NT$1 million," which has drawn public attention and discussion. First, we would like to express our gratitude to friends from all walks of life for their concern for our company and the ONDA PRO product. However, to prevent the continued spread of false information and to avoid misleading the general public and our valued clients, our company hereby issues the following solemn statement:

Our company has never quoted a repair fee of NT$1 million to any client for the repair of a single ONDA PRO handpiece. The rumors circulating online are purely fabricated and completely contrary to the facts; our company hereby sternly clarifies this matter.

Our company has long been committed to providing clients with professional and comprehensive products and after-sales services, and we have always maintained an open and respectful attitude toward opinions and suggestions from all parties. However, the recent public dissemination of unverified and untrue statements on social media platforms by certain individuals has caused misunderstandings among the general public and our partners, severely damaging the business credit and reputation our company has built over time. Our company deeply regrets this and strongly condemns such actions.

Our company hereby solemnly calls upon the relevant individuals to immediately cease publishing, disseminating, and forwarding the aforementioned false information. The continued dissemination of false statements that damage our company's business reputation may entail civil and criminal legal liabilities. Our company will take necessary legal actions in accordance with the law, based on the relevant evidence collected and possessed, to hold the responsible parties legally accountable in order to safeguard our legitimate rights, interests, and reputation.

Finally, we kindly urge the public not to easily believe or forward unverified online information. If you have any questions regarding the ONDA PRO device or related after-sales services, please feel free to inquire directly through our company's official channels to obtain accurate information.

Once again, we thank everyone for your long-standing care and support for our company.

Grand Medical Co., Ltd.

October 30, 2026